PRIVACY

Privacy Policy

Your trust is our most important ingredient. Here's how we protect your data.

Transparency

We are clear about what data we collect and why.

Security

Industry-standard encryption for all your information.

Control

You have full control over your account and data.

Data Collection

We collect information that you provide directly to us when you:

  • Create an account or profile.
  • Place an order or make a purchase.
  • Contact our support crew.
  • Sign up for our newsletter or "Dessert Drops".

This includes your name, email address, delivery address, and order history.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including processing transactions, providing customer support, and sending you technical notices or security alerts. We also use data to personalize your experience, like suggesting bakers near your ZIP code.

Information Sharing

We share your name and delivery address with Vendors so they can fulfill your orders. We do not sell your personal information to third parties. We may share information with service providers (like payment processors) who perform services on our behalf.

Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. All payment information is handled through Stripe, ensuring that your full credit card details never touch our servers.

Your Rights

You have the right to access, correct, or delete your personal information at any time through your profile settings. You may also opt-out of marketing communications by following the unsubscribe instructions in those emails.

If you have any questions about this Privacy Policy, please contact us at privacy@sugacrew.com.